The future of business communications will blend converged communications with an SaaS (software as a service)-like model to deliver benefits such as lower ongoing costs, increased IT staff productivity and new and innovative features. Find out what you need to know about CCaaS (converged communications as a service) to stay ahead of the curve.
Here is a great clip about VoIP for small businesses.
Its a bit old now. It was posted in September 06, 2006, but alot of the topics are still relevant.. The speaker is quite a good and very articulate.
Speaking to an audience of independent distributors (telecom agents, channel partners & solution providers) author & educator Steven Sheppard gives a detailed 40-minute analysis of the pros & cons small businesses owners and decision makers need to be properly consulted about before they can "buy into" and benefit from adapting any VoIP solution or migration strategy into their businesses communication and technology suites.
The presentation was delivered in August 2006 at the Channel Partners Conference & Expo and was sponsored by XO communications. The video was recorded and edited by Telecom Association.
